Clear information.
A clear starting point.
The basis on which information on cereca.com is provided.
Website information
This website provides general information and a way to submit an inquiry. It does not provide individualized financial or legal advice. Submitting a Contact or Open a Case form does not create a paid service agreement.
No guaranteed recovery
Recovery is not guaranteed. Opening an inquiry does not commit you to paid work. All proposed recovery and legal processes will be clearly stated in our recovery agreement for your review. Recovery depends on the facts, evidence, relevant parties and applicable processes. CERECA cannot reverse blockchain transactions, access third-party wallets or compel platforms or authorities to act.
Case tracking
A case number and the email submitted with that same case are required to view a limited update. A private access key is not required. Existing cases can be tracked with their stored email. Updates show only the stage, client-visible message and last update, and do not confirm that funds have been recovered. Contact info@cereca.com from your submitted email for help.
Engagements
Any paid work requires separate written terms explaining scope, fees, deliverables and limitations. Legal actions require appropriately authorized professionals. Do not make a payment on the basis of a website article alone.
Broker articles
Broker reports are not legal findings or current regulatory determinations. Source information can change. For corrections, email info@cereca.com with the article URL and supporting evidence.
Safe use
Never submit seed phrases, private keys, passwords or verification codes. Keep your tracking details private. Do not submit false information or information you are not authorized to disclose.
Contact
info@cereca.com · +1 (213) 973-7048. CERECA, 277 Park Ave, New York, NY 10172.